Frequently Asked Questions
As you consider a service that will help you in your job or career search, there are bound to be many questions. Due diligence is an important aspect of selecting a service like JSO. JSO encourages you to ask questions that you have so you can make a well thought through decision. We have tried to anticipate many of the questions that you might have, and have categorized them into five (5) sections.
If you have ANY questions that are not answered here, please send us an email, and we will answer those questions.
General Questions About JSO
The JSO Process
Your JSO Coach
JSO Technology
Guarantees, Privacy & Membership
General Questions About JSO
Wow, this looks really complicated. Do I really have to use all of these tools?
No. You only use the tools that you need. Everybody’s job search is unique and calls for a different strategy and a somewhat different set of tools, techniques and support. Using JSO for your search insures you that you will have access to everything that you need for a first class job search.
How effective is the JSO approach in finding a new job?
Studies have shown that the methods incorporated in the JSO approach account for over 80% of successful job searches.
Can’t I just conduct my job search myself?
Yes, you can, and many people do. However, most people do not have the skills, tools and discipline to conduct a first class job search. By using JSO, your chances of finding the right job in a shorter period of time will improve dramatically.
Will JSO find me a job?
No. Be wary of any service or anyone that says they will find a job for you. Your success in finding a new position is in direct proportion to the effort you put into it. Everyone, at some point, will find a job; but, if you are proactive in conducting your job search, and follow the JSO guidelines, your search time will be substantially shortened.
Will JSO provide me with job leads?
No. JSO will, however, provide you with the skills, tools and coaching needed to develop leads you never thought possible.
How is JSO different from other career counseling firms?
Most career counseling firms have offices and staff in limited geographic areas, and often can only service clients who live in those areas. JSO combines the highest quality on-line tools and techniques with personalized coaching and we do it at a cost that is a fraction of that of the typical bricks and mortar firms.
What does JSO offer that free job clubs or non-profit services do not?
JSO offers a level of quality and service that is just not available through job clubs and non-profit sources. We use the most effective tools and techniques available and complement them with the finest job search coaching available. In addition, the JSO Process keeps you on track and marks every step of your progress. JSO’s process as well as its tools and techniques are upgraded continually to insure that they are the most effective available.
What is the difference between JSO and sites like monster.com or careerbuilder.com?
JSO provides all of the effective tools and coaching necessary for a successful job search or career move. It is not a resume clearing house or job board. If you use the JSO process properly, your chances of finding the right new position, whether through monster.com or another means, will significantly improve.
How can JSO contain more features, but be less expensive than their competitors?
The JSO Process is more comprehensive than our competitors because it has been designed by professionals who have extensive experience in Career Management. It is less expensive because we do not have offices and support staff, which would involve costly overhead.
Does the JSO Process work for people over 50? For people looking for a job change?
Yes. The JSO Process works for later career individuals, and those who are seeking to make a career or job change. It also is very effective for retirees or stay at home mothers or fathers who wish to re-enter the work world, whether it be full time or part time.
Can JSO be useful to me if I’m stuck in my job and want a better position?
Absolutely. Most aspects of the JSO Process are useful for internal searches, as well as external searches. The added feature of one-on-one coaching can be especially helpful in these instances.
Is everything I do with JSO, including with my Coach, kept confidential?
Most definitely. JSO feels very strongly about maintaining their client’s confidences, and abide by a strict code of ethics established by the Association of Career Professionals International. In fact, one of the JSO principals is the Chairperson of this association’s Ethics Council.
Can I talk to a present or former JSO client?
Unfortunately not. Client privacy and confidentiality are of utmost importance. As a result, you can understand why we can not provide client information.
Where is JSO located?
Our leadership group is split between Chicago, IL and Austin, TX, and our coaches are located across the U.S.
General Questions About JSO
The JSO Process
Your JSO Coach
JSO Technology
Guarantees, Privacy & Membership
The JSO Process
Is the JSO Process highly structured?
The JSO Process is structured to the extent that it keeps you on track and on target. It is also flexible enough to allow for individual needs or unexpected circumstances. The Process is designed around proven methodologies; therefore, each time you take a shortcut you will reduce the probability of a successful early landing. Your coach can help you determine the route that you should take.
Can JSO help in managing my emotions during this difficult time?
The JSO Process will help you identify common reactions and the best tasks to do when you are “up” or “down” and how to manage the inevitable “down” periods. Your Coach can be a valuable asset in helping you deal with this emotional roller coaster, as well as for specific challenges like how to relate the news of a sudden job loss to your family and friends.
Is an assessment of my skills included in the JSO Process?
JSO offers a comprehensive set of skill and interest assessments that you can complete, and for which you can receive feedback online. To get the maximum benefit from your assessment, you should discuss it with your coach.
Will JSO write my resume?
No, JSO will not write your resume, but does offer a state-of-the-art electronic Resume Builder that, by following an easy step-by-step process, allows you to create a first class resume. You can then easily customize this resume to fit the needs of any specific job opening.
Will JSO distribute my resume to companies?
JSO will not send your resume to anyone. However, with the Resumailer feature you can e-mail resumes to your chosen target companies, and maintain a record of each resume sent. Large, mass mailings are discouraged, because research shows that a broadcast approach produces less than 1% success in generating interviews. This is not productive use of your time. Knowing this, if you still want to mass mail your resumes, the Resumailer can help you do so.
Will JSO help me evaluate job offers?
JSO provides a mechanism that you can use to evaluate job offers. In addition, you have the opportunity to contact your Coach for further input..
Will JSO help me negotiate job offers?
JSO does not participate in negotiations with a prospective employer, but does provide proven guidelines to follow in negotiating. Also, you have the opportunity to contact your Coach, who is experienced in assisting clients negotiate the best offer.
General Questions About JSO
The JSO Process
Your JSO Coach
JSO Technology
Guarantees, Privacy & Membership
Your JSO Coach
Must I have a Coach?
A Coach is not required; however, research shows that client job searches are more effective when they take the occasional opportunity to talk with an expert in the field. A Coach can be especially valuable in handing emotions, providing career guidance, making the best use of JSO tools, preparing for and debriefing after interviews, and negotiating offers. Your first 90 minutes of coaching are included in the Lifetime Membership Fee.
How often, or how little, do I use my JSO Coach?
This is entirely up to you. Since there is an extra fee for using a Coach, you may want to use your time wisely, and prepare for your sessions with your Coach.
How much do I have to pay for a JSO Coach?
Coaching is billed at $30 for each 15 minute increment. A thirty minute session will cost $60 and an hour will cost $120. It is up to you and your Coach how long you want a session to last. Also remember, you have one and one-half hours of free coaching when you sign up for JSO.
Will I have the same Coach?
Yes. Once a Coach is assigned, you will stay with that same person unless you find that there is not a good match between you and your JSO coach, in which case, you can request a new coach.
What if I don’t like my JSO Coach?
If your JSO Coach is not a good fit, you should either tell your coach or email JSO. To help us improve the quality of our coaching staff, you may be asked your reasons for requesting the change but you will not have to justify it. If you ask for a new coach, one will be provided.
How experienced are the JSO Coaches?
JSO Coaches average more than twenty years as career coaches. Each Coach is screened very carefully by JSO management. They are trained on the JSO Process, are all professionals in career management consulting, and abide by a strict code of ethics as dictated by the Association of Career Professionals International.
How do I contact my JSO Coach?
You simply send an email to JSO and it will be directed to your coach.
General Questions About JSO
The JSO Process
Your JSO Coach
JSO Technology
Guarantees, Privacy & Membership
JSO Technology
What if I am “technologically challenged?”
The JSO website has been designed to be extremely user-friendly, If you know how to use the Internet, then you will be able to use the JSO website. If you have any difficulty, support will be provided, free of charge.
What if I run into a technical problem with the JSO website?
If you send an email to JSO, your problem will be addressed within one business day.
Can I use the JSO website to store versions of my resume?
Yes. You will have full time access to a great deal of storage space in which you may store resumes, articles, notes, etc.
Can I use other career sites in conjunction with JSO?
Yes, in fact, JSO will provide links to other sites that you may find useful, and will advise you on how best to use them.
Will JSO provide me with an e-mail address if I want one?
Yes. All JSO clients are provided with an e-mail address, but it is not a general e-mail service, so its use should be limited to the job search.
Will JSO provide me with my own website if I want one?
No, not at this time. JSO is working on plans to provide this service in the future.
Does JSO have a record keeping function?
By all means. The JSO system includes a daily calendar, network record keeping capabilities, and storage for resumes and other correspondence. In fact, we strongly recommend that your records be kept current to keep your job campaign organized and on track. Also, JSO will send e-mails to you, from time to time, with additional helpful advice and tools.
Can I copy JSO material for others?
No, you cannot. JobSearchOne has the copyright for all JSO material, and it cannot be reproduced without written permission
Does JSO have chat rooms and bulletin boards?
We do not have chat rooms but there are bulletin boards that you may find useful. JSO is a strong proponent of networking, and, if enough clients request chat rooms, we will make them available.
General Questions About JSO
The JSO Process
Your JSO Coach
JSO Technology
Guarantees, Privacy & Membership
Guarantees, Privacy & Membership
What kind of guarantee does JSO offer?
JSO is confident that the effectiveness of your job search will be significantly improved by the diligent use of the process, techniques and tools found in the JSO website, and by the coaching that is made available. We are sufficiently confident that you will be so successful in your search that we will make JSO available to you until then. Read more about Our Guarantee.
What happens if my job search seems to be unproductive, even after using the JSO Process?
If, after four months using the JSO Process, you have not received at least one job offer, your Coach and a senior member of JSO will comprehensively review your search, and provide you with a specific action plan. A similar comprehensive review will be held every two months until you are successful.
Will my resume or personal information be made available to anyone?
JSO will not make your resume or personal information available to anyone for any reason.
Will JSO sell my e-mail address?
No. JSO will not sell your name, e-mail address or any other personal information.
Will there be advertisements in JSO materials, or “pop-ups” on the JSO website?
No. The JSO website will not contain advertisements of any sort.
Can anyone view my material in the JSO database?
Your JSO Coach and the JSO officer who oversees your coach are the only people who will have access to your material.
How do I pay for JSO services?
All payments are made via credit card (MasterCard, Visa or American Express. Sorry, we cannot accept Diners Club or Discover Card at this time).
How do I begin to use JSO?
Follow the simple instructions when you Sign Up.
How do I end my service with JSO?
Simply send us an email or tell your coach.
If I have closed my JSO account, will I have to pay the membership fee again to reopen it?
No, you will not. All you have to do is to send us an email and begin paying the $25 monthly administrative fee again.
General Questions About JSO
The JSO Process
Your JSO Coach
JSO Technology
Guarantees, Privacy & Membership